Warehousing and Fulfilment
Imagine you’re ready to release a new product, but there isn’t an established logistical force in the target market. In those cases it’s important to work with a trusted partner – this is where we come in.
From holding your stock in our warehouse, to fulfilling your customers’ orders, our dedicated team supports your efforts in building and maintaining the complete supply chain. We cover everything from RMA handling and Board Repair to Kitting and De-Kitting, and can seamlessly work with enterprise hardware alongside service stock and consumer goods.
ESD Controlled Area
Parts kitted
Shipments
Unique Customers
Closed Cage
When entrusting your stock to another location, it’s important that security and traceability are in perfect shape. Alongside our experienced staff and proprietary, in house built and maintained shop floor system, our facility in the Netherlands provides separated closed cage areas with dedicated inbound and outbound logistics.
We monitor these areas with 24/7 security cameras, and keep the doors permanently locked. Access is only possible after our specialist, pre-approved, background checked team have signed in, passed through a metal detector, and scanned their personalised entry cards.
By filtering inbound and outbound logistics through dedicated and separated access points, we ensure that nothing and no one can enter or leave the closed cages without our knowledge.
We scale our closed cages to match and address your needs, and can always build partitions or entirely new areas. It is our goal to provide a dedicated service that will grow with you.
Assembly
Assembling orders with careful registration and reporting is what makes your supply chain successful. Manual or automated picking, packing of single, series, or bulk orders with same day dispatch – we cover it all.
By extending the service life of goods through (de)kitting or upgrading, we reduce the movement of goods and give you a more flexible stock, helping the environment along the way.
Packaging and Assembly
We are eager to provide sustainable solutions to your logistics, by reducing the carbon footprint and environmental impact of shipments. One of the ways we do this is using recycled packaging materials, including our boxes and foams. This allows us to reduce reliance on new products.
All of these improvements are recorded and help to support your green goals. Our packaging materials and methods are flexible and can be changed to match your custom solutions.
Assembling orders with careful registration and reporting is what makes your supply chain successful. Manual or automated picking, packing of single, series, or bulk orders with same day dispatch – we cover it all.
By extending the service life of goods through (de)kitting or upgrading, we reduce the movement of goods and give you a more flexible stock, helping the environment along the way.
We’re here to help
Do you need personal assistance?
RMA Handling and Fulfilment
Sometimes products sent to customers are returned, whether it be due to customer remorse, warranty claims, or a number of other factors. In this situation you can rely on our flexibility and our solutions based focus. Our team keeps you informed, providing updates and insights throughout the process.
Our shop floor system provides ideal traceability and flexibility to adjust to your custom needs. While providing RMA handling, we are unburdening your team with multi facets and steps in the process. With multiple in-house solutions as screening, grading, (de)kitting, repair, and asset dispositioning (ITAD) we are following up to our mission to reduce the impact on your company.
Your questions,
answered
What is the minimum volume to set up fulfillment with Sprague?
There is no minimum volume in order to setup fulfillment by our team.
Is my customers data stored safely within Sprague?
Customer data is removed after shipping, however isolated data can be accessed on internal servers to retrieve proof and accountability in the case of an inquiry from our customer.
Where is the warehouse located?
Our headquarters and warehouse is located in Nijmegen in The Netherlands.
It is strategically located with direct access to the most important route to the main land off Europe.
How does Sprague ensure full tracebility?
Every component within our company is registered and trace from the beginning to the end by our shop floor system. A component is always located at a physical location, person, or order, and cannot float in the system.
Based on the serialnumber we are able to historically trace back complete FRU’s and subassemblies.