Services

Logistics:

  • Courier shipping/receiving
  • Part# /Serial# logged
  • OEM warranty validation & Claim management
  • (Advance) Exchange
  • Consigned onsite Warehouse management
  • Spares availability Mngt

Screen/Repair:

  • Tape drives, Loaders/Library’s and their FRU's
  • Different levels:
    • Screen, simple repairs( non intrusive) typical for in-warranty
    • Functional repair typical for out-of-warranty
    • Functional + cosmetics
    • Complete re-furb on request
    • Re-manufacturing
  • Provide warranty on repair
  • LTO Cartridge (re-) certification

Repair data capturing/Reporting:

  • Repair actions are captured
  • Drive counters are logged
  • Repair components traced by serial#
  • Standard or Custom defined
  • B2B reporting into Customer IT environment